Currently working on Development and Implementation of ERP softwares, Epicor ERP, Made4net warehouse ERP, Accumatica, PowerBooks, Microsoft Dynamics, CommtexERP and CRM solutions. Distributer and Implementer of Epicor ERP and Made4Net for warehouse ERP, Routing , Yard Management, Container Management, Genesys for SCM. Before 2009 work extensively on system integration on various configurations. Efficiently setup on site and in house workshop to support the support engineers at remote location to keep spares well tested and ready to support the field engineer to give instant support to meet service level agreement. While setup of workshop recruited engineer worked on component level workshop repairs resulting in money and time saving. Also setup workshop on site and trained the site engineers to carry out possible repairs on site and analysed the problem instantly so less workshop time spent. Thus by keeping Mean Time to Repair very low. Specialties: Acting as an escalation gate to resolve critical issues of the team members. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management. Excellent communication and interpersonal skills with proven abilities in resolving complex networking, hardware and system software related issues